Shipping policy- Medsbasket.com
- Once the order is placed, you can reach out to us via an email or a phone call.
- You will get a unique tracking ID which can take around 24 hours depending upon the courier service.
- The order is usually gets dispatched within 2 to 3 days.
- Each of the shipments transmits from the distribution center in Mumbai and Singapore. Thus, the delivery can take a period of 12 to 18 days.
- We provide a hassle-free service to our customers.
- The products get shipped the same day right after they processed.
You can contact us through our customer payment processor by email for verification. We reply to them of the placed order and the transaction initiated. We do not ship to any conflicted country, regions or war zones.
Please make sure that the place of your order and the destination of the shipment isn’t a conflicted area. If it is an unsafe zone, we won’t be able to process the order. Your money will get refunded to the earliest as possible. Every order is of utmost priority to us.
Order Related Information
Your order can take a little longer than expected. Please be patient & wait for at least 7 days. If we fail to meet your expectations, you can ask for a refund for the same. We can also replace the order for you that will reach you with some bonus as compensation from the side.
If the information on the shipment you provide is false, we can make arrangements for the refund. And can bear the shipping cost. It might not accept for the order. So, all the users are requested to double-check the information before ordering.